February 16th, 2009
Bank of America Still Sucks – Re-Opens Account after 2 months
After many (20+) problems over the past year with Bank of America, I decided to close my accounts. Instead of doing it over the phone, I went in personally to insure that it was handled properly. I visited one of the bankers and emptied my accounts and asked for them to be immediately closed. The banker complied and gave me all the cash from my three accounts and assured me that they were all closed. With three – zero balance receipts in hand I headed back to the office.
To double check that indeed my accounts were closed, I logged into each e-banking account i had. Each time, the system alerted me that no accounts were attached to the account. Success! Or so I thought…
Today I received 2 overdraft notices from Bank of America stating that an electronic payment had failed and that I now had (2) $35 overdraft fees. It turns out this was one of the auto-payments i had set with Staples for our company credit card. I forgot to update my banking information on the Staples account. Even after 2 months of my account being closed, BOA re-opened my account and let two NSF overdrafts go through.
Now I have to make my 21st trip to the local BOA to reverse the fees and re-close the account again. Unreal.
